The book is intended to create awareness and understanding of the importance and need for the implementation of Knowledge Management in academic institutions and university libraries. It is expected to inspire and motivate library & information professionals, management professionals, and all others who are committed to the sustenance and development of institutions/organizations in the competitive global environment.
The book is the outcome of the research carried out by the author under ICSSR Senior Fellowship. The book presents the various facets of KM such as critical success factors /determinants of implementation of KM, the importance of KM Systems in institutions and libraries and also the understanding of the Indian university librarians on the need and importance of KM in their institutions and libraries. Specifically, the book deals with tools and techniques used in the implementation of KM in institutions.
The book refreshes and advances the knowledge of LIS professionals, management professionals, and students with an exhaustive literature review and empirical research done on KM implementation in higher learning institutions in India. The book would be a valuable resource for Library & Information professionals and management professionals in gaining insights into the nuances of KM tools & techniques used in KM implementation. This book will be a valuable addition to the existing literature as a sourcebook on KM.
Dr. S. Sudarshan Rao, B. Sc., M. A., M. L. 1.Sc, PhD (Library and Information Science) is presently the Tagore National Fellow (Ministry of Culture, Govt. of India). He served as Professor, Head, and Chairman, Board of Studies in Library and Information Science, Osmania University, Hyderabad. He was also the Co-Ordinator, PG Diploma in Digital Information Management (PGDDM). He was formerly the UGC Emeritus Fellow and also the ICSSR Senior Research Fellow. He held various academic and administrative positions at Osmania University such as Principal, University College of Arts & Social Sciences, Additional Controller of Examinations (Confidential), and In-Charge Dean, Faculty of Arts and also In-Charge Dean, Faculty of Social Sciences, Osmania University. He served as a Senior Consultant, at the National Council of Rural Institutions (now: Mahatma Gandhi National Council of Rural Education), MHRD, Govt of India. He guided 14 Ph.D. degrees and 14 M. Phil degrees. He edited 18 monographs and published 84 articles in various journals and conference proceedings. He was the recipient of the Parvathaneni Gangadhara Rao Memorial Award, 2009, IATLIS-Motivale LIS Best Teacher Award, 2010, and Andhra Pradesh State Government Meritorious Teacher Award, 2012.
In today's Knowledge Society, knew about the people in the organization Lis considered as the biggest asset and also equally the biggest challenge in tapping the tacit knowledge and experiences of the people, and also making such tacit knowledge shareable to create new knowledge or to leverage the existing knowledge of the organization, ultimately to achieve the goals of the organization.
Knowledge Management (KM) is a strategic management tool to survive and thrive in the ever-changing global markets. It is recognized as a viable solution in creating, storing and distribution of knowledge and information in organizations /institutions. All kinds of organizations both for-profit and not-for-profit across the world are either showing an inclination to implement KM or implementing KM in their organizations. In this context, the present work is relevant to the current times.
Among the pre-requisites of the implementation of Knowledge Management in Organizations, KM Tools and Techniques play a crucial role in knowledge tapping, creation, storing and distribution within the organizations. Multiple tools and techniques are available in the present age of Information Technology for the implementation of KM. However, it is crucial that the KM implementers have to identify one or a few tools that will help in knowledge discovery, organization and sharing, that is appropriate to the objectives and activities of the organization i.e., the subject domains of the organization.
The book is intended to create awareness and understanding of the importance and implementation of Knowledge Management (KM) in higher education institutions and academic libraries. It inspires and motivates the library and information professionals, management professionals, and all others who are committed to the sustenance and development of institutions in the competitive global environment.
Library and Information professionals with their wealth of knowledge and training in information management, design & development of institutional repositories, and digital libraries can undertake the knowledge management activities in institutions and libraries, with a clear understanding that KM will help in better the performance of institutions and libraries, by preserving and sharing of information and knowledge, efficiently and effectively.
My sincere and grateful thanks to the ICSSR, New Delhi for awarding Mm me the ICSSR Senior Fellowship and enabling me to conduct research on the topic "Knowledge Management in Academic Libraries in India: A Study of Tools and Techniques Used in Information Creation, Storage and Exchange". But for the ICSSR's sponsorship of the research, the present report would not have been materialized.
I acknowledge with thanks the support of the Osmania University and the Department of Library & Information Science, Hyderabad for providing me the affiliation to obtain the Fellowship and to carry out the research. My sincere thanks are due to Prof C Beena and late Prof G Krishna Reddy, the past Directors of ICSSR-SRC, Hyderabad, and to their staff members for facilitating me to use the ICSSR-SRC library during the entire period of the research.
My sincere thanks to all the university librarians for spending their precious time in filling up the questionnaire. Without their support I would not have completed my research work. I acknowledge the support extended by Dr Madhusudhan, Associate Professor, University of Delhi, and Dr Shri Ram, Jaypee University of Science & Technology, Simla in obtaining the filled in questionnaires from various university librarians. My thanks are to Dr TRB Sarma, Shiva Nadar Unversity, Delhi, Dr Ravi Gaddagimath, University of Gulbarga, Gulbarga and Dr AS Chakravarthy, Osmania University, Hyderabad for their help in obtaining the literature for use in the Review of Literature. My thanks to Dr S Yadagiri, the Librarian and Dr Pavan Kumar, the Asst Librarian of Osmania University Library for providing me all the facilities in collecting the literature and also in making use of resources of the Library. My special thanks to Prof SF Chandrasekhar, Shiv Shivani Institute of Management and Sri G Soma Shekhar, Osmania University, Hyderabad for their support in data analysis and data presentation.
I also thank Prof D.K.Lal Das, Roda Mistry College of Social Work, Hyderabad for his support in designing the questionnaire. I sincerely acknowledge the support of Sri A Srinivas, Systems Administrator, Osmania University Library, Hyderabad for providing me the computer assistance and typing the drafts of the research report.
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